Please give the spa reception 24-hour notice if you must cancel or reschedule an appointment to avoid 100% of the treatment rate being billed to the reserving credit card. Spa packages or parties of three of more require a 48-hour cancellation notice to avoid 100% of the treatment rate being billed to the reserving credit card.
Returned skin care products must be sealed and unused and returned within 48 hours. Returned retail products can only be used as store credit toward a future purchase.