My technician was fantastic - informative, kind, funny and made my treatment as enjoyable as possible! Kristina W.
Walking through the doors at Penelope is like going on vacation - love the atmosphere and the calming effect it has on my well-being. The front desk staff is always efficient and professional. And the selection and quality of services and technicians are incomparable to anywhere else in the city. Thank you! Flora F.
The facial was magic! I was serviced by Angelina. - She has expert hand. The whole facial experience was wonderful. I typically get my facials elsewhere. I think I have found a new place closer to home! Judy N.
I love the staff and the service is always great quality. - I've referred a lot of people to your salon because I love going there. Annie G.
I love the relaxing and peaceful nature of the salon - and the great customer service I receive every time I walk into the spa. No other spa I would recommend! Sarah J.
I love the atmosphere at Penelope. - The relaxation lounge is gorgeous, the staff are all wonderful, and the services I've received have been amazing! The Hydra facial with Stacy was my first facial ever, and I'm completely hooked! My skin looks so good, I will definitely be back! Michele S.
Everything was wonderful! - Always love the special care from the staff, what pros you are. Specially delighted with my Master Esthetician, Angelina, who manages to work her magic and make my skin feel fabulous! What a delightful day! Thank you. Kathleen C.
I have been going to Penelope since 2012. - The atmosphere, staff and experience is what keeps me coming back and I wouldn't think of going anywhere else! Lauren
LOVED everything about my experience at the Spa.
The staff is super knowledgeable and extremely client focused - always willing to assist in creating the ultimate experience.
LOVE Penelope and I will definitely be back. Ann Marie K.
I'm a regular customer for more than four years. - Each professional in this luxurious salon has outstanding expertise and a gracious attitude. I begin to relax the moment I enter the softly lit waiting room of candles, chandeliers and quiet music. Kathleen D.
I felt so special and relaxed at the Spa. - I look forward to coming back again. This visit was a gift from my son to me. It was a lovely experience. Fannie M.
Booking is easy - the facility is beautiful, and the service is always super friendly! Sara C.
I love the front desk staff. - They are always cheerful and gracious. Sonya is a dream come true. I have been coming in for years now and she is definitely the reason why. She does incredible work, she is professional, and lovely. I can't wait to come in to have a few laughs and feel welcome. She is AMAZING! Anna M.
I love the feeling of calmness as soon as you walk into the spa. - Initially, I had a friend recommend the sugaring services because of the proximity to our downtown office, but I was hesitant about the price. I was pleasantly surprised that the prices are very reasonable if you purchase one of the many package/bundling options, so it became a no brainer. I look forward to my lunch-time appointments now for the break and quick reprieve the spa offers (which says something, considering sugaring is much a “relaxing” service). Will definitely continue coming and will be exploring other services as well! Alyssa L.
Service here is always very quick and on time. - Staff are all friendly and helpful. The spa itself is so calming and inviting. Even though I'm there to get a sugaring treatment, the rooms and mood are so pleasant that it’s still like a vacation in the middle of the day. Heidi S.
The Best Spa in the United States. - Will highly recommend. Results oriented, professional and down to earth team. Teresa L.
My massage was amazing!!!! - Talented staff. Lynn G.
Always friendly and thorough - with making sure all have all the info I need and am comfortable with the service! Breah G.
Great services!!! - Soothing music!!! Oasis of luxury!!! Debra R.
Always great service and positive, accommodating staff. - Also love the variety of services and awesome value deals you offer from time to time. And love how relaxed I feel when I am there! Leslie W.
I love, love, love the beautiful, dimly lit, atmosphere of this spa - with the French music playing in the background. It feels welcoming and relaxing. They offer beverages while you wait. I also love the professionalism of the service providers and the quality of the services. It’s the ultimate spa pamper splurge. I’ve been a customer for a few years now. Olga A.
Attentive service and welcoming relaxed atmosphere - makes my day every time I come in! Lisa B.
Reception staff is excellent. - Helpful, personable and authentic.
Salon practitioners are always on time - (I love that part), professional, and personable/friendly - but not in any way that slows things down or impacts the quality of the treatment and experience.
It's always just right - I enjoy the small time I take out of my workday to go to the salon and appreciate the chance to catch up with everyone I know there. I always feel welcome and appreciated. Lisa G.
One of the best massages - I've ever had- highly recommend Ashley.
Angela has transformed this spa - it is a hidden gem in the Fairmont Hotel. Joni B.
The customer service is incredible - and the facial was amazing. Julie G.
Sue Bell is the best - the people at the front desk are super helpful and it is a wonderful experience to be there! And they keep me from wearing the salon robe home each time. Jennifer P.
Sue and Jaeger are fabulous! - So glad I found them. The reception staff are also great, very helpful with booking appointments and not making me feel welcome. Linda D.
Penelope is my favorite place to spend time. - And money. On myself and others. The ambiance is sublime. The client care is top notch. Majeah J.
Exceptional spa - Kindest staff; efficient, natural treatments; champagne pampering. What a treat! Rebeccah L.
I love this place! - I’ve already referred a friend who is now a client. I love the atmosphere and everyone is so professional and nice. Angelina is amazing and I love treating myself with visits to see her and show myself self love! Only downside is the cost but I do believe I get what I pay for at Penelope and the Beauty Bar. Worth it! Rachel K.
I have been coming to Penelope for two years - now and appreciate always being kindly greeted and respected. Sam and Kelsey are always so upbeat and helpful, and the service is always spot on. Lisa B.
Best facial ever! Amazing. - Scheduling two more appointments tomorrow! Anne B.
The service was great, but more than that the people were spectacular. - I wish I remembered the names of the two people working at the front desk! They are warm, inviting, genuine, and honestly make the experience what it is. I was having a terrible day when I got to Penelope & The Beauty Bar, and after five minutes I was laughing, and relaxed. I am a loyal customer because of the people you hire! Danielle J.
Great service and great massage - for me and my two pregnant daughters! Hailee L.
I had a reflexology massage / scrub and deep tissue massage with Ben. -Both were great!!! The services, the people at the front counter and the online booking experience with Nichols assistance were all first rate. We loved our stay and the spa made it amazing. Silvia F.
I had such a wonderful evening at Penelope. - Everyone in the spa was welcoming and kind. Angelina was so friendly and knowledgeable - I will absolutely be returning for another facial! Alycia S.
Truly world-class practitioners - (Sam and Donna), plus friendly and professional front-of-house staff. I’ve already recommended to several friends! Thanks for being awesome. Sara C.
Everyone at Penelope was great! - From the front desk to the back-office staff!! Rita J.
The pedicure at Penelope is incomparable - to any other pedicure in Seattle and the experience at the spa is always lovely. Jennifer M.
I was surprised to see an immediate difference in my skin. - The experience was wonderfully relaxing, and the service was top notch. Allyson F.
The staff are professional - the spa is very clean and is beautifully appointed. Lora M.
The ambience and aesthetic is very luxurious - the staff is super friendly and accommodating and Jaeger is a legend unto himself.
Fabulous front desk employees - were helpful, patient, very kind, and professional.
Sue Bell is the very best colorist - I have been her client since 1983. she's the only one I have color my hair. Why settle for less, when you have the best! Caprice M.
Amazing facility, wonderful staff. - I am treated as a valued customer. Barbara S.
Great quality services - beautiful relaxing environment, skilled estheticians - not many spas of this caliber in Seattle!
Everyone is genuinely friendly - and the atmosphere is so relaxing. Michelle R.
Staff is always amazing! - Love seeing their beautiful faces. They really go out of their way to make sure your experience is peaceful and memorable. Masseuse is really top notch as well and is able to read my reactions to provide me with the best massage possible. Virginia N.